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Crafting good surveys is a science. Each and every survey requires a certain degree of interaction, conversation and allure…
Try one of these survey templates and launch your first survey today.
Customer Effort Score is a commonly used metric that measures how much effort it took the customer to achieve his/her goal. Used mainly to gauge the aggregate, digital experience of your customers with your product, you can also use to collect feedback at a number of other touchpoints along the customer journey.